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Kaged | Help Center

<p><span style="font-family: Verdana, Geneva, sans-serif; font-size: 18px;">All international orders are shipped via delivered duty unpaid (DDU). Customers are responsible for paying these fees upon arrival. Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes.</span></p>

All international orders are shipped via delivered duty unpaid (DDU). Customers are responsible for paying these fees upon arrival. Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-add

Do I have to pay for customs fees?

Shipping and Delivery

Shipping Information

What countries do you ship to?

Where can I find my tracking number?

Do you ship to Military Addresses?

Why does my order say it's been delivered when I haven't received it yet?

Can I make changes to my order?

What if I haven't received my order confirmation?

Where can I check my order status?

What if I'm missing an item or received an incorrect item?

Orders

Returns Policy

Best-Tasting Protein Guarantee

Domestic US Customer Return Portal

Returns for International Orders

How long does it take to process a return?

Returns

How do I become a sponsored athlete/ambassador?

What if I haven't received a reply from support?

Is Kaged hiring?

What products are coming out next or restocking?

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General Information

What are your payment options?

Which payment methods are accepted for Shop Pay?

Can I use more than one discount code on an order?

Do you offer Military and First Responder discounts?

Why isn't my discount code working?

Payments, Gift Cards, and Discounts

Discontinued Products

Updated KAGED Product Names & Labels

Product Information

Do I have to pay for customs fees?Updated 2 years ago